Call – 01622 682 535 during office hours
Online – using our Report A Repair form. You can use this form 24 hours a day to report any non-urgent repairs
In person – at our head office. Our office is open Monday – Friday from 9am to 4pm
Tell us – report it to any member of staff if they are visiting the property
An emergency is something that could cause danger to a person’s health and safety, or serious damage to the property.
If you have an emergency when our office is closed, please make sure it's an emergency before contacting us. See our Out of Hours Emergency Flowchart for more details on who you should call and when.