How to contact us

How to get in touch with us if you have a question, query or complaint.



General Enquiries

Our office opening hours are Monday to Friday 9am – 4pm. Offices are closed on Bank Holidays. 

Phone: 01622 682535

Email the Housing Operations Manager 


By using the online Contact form.

By post:


17 Hart Street 


ME16 8RA

Visit us

At our head office (address above). If you would like to arrange an appointment to see the Housing Operations Manager, please call 01622 682535

Out of Hours

We offer an out of hours phone service for emergency repairs only during evenings, weekend and Bank Holidays.

Emergency repairs can be reported by calling 07513 825029