Useful Information

On this page you will find general information,  phone numbers and other useful details that will help you with getting settled into a new area. 


Emergency Numbers


Emergency Services: Call 999 for Police, Ambulance & Fire & Rescue Service

Only to be contacted in case of an emergency where there is danger to life or a crime in progress.

For non-emergency Police matters you should call 101. For things like:

  • general enquiries
  • non-urgent crime reporting
  • anti-social behaviour
  • your local community officer

Health care


Accident & Emergency departments at local hospitals will treat serious injuries and sudden illness.

Your nearest hospital is: Maidstone Hospital, Hermitage Lane, Maidstone, Kent ME16 9QQ Tel: 01622 729 000

If it is not an emergency, then contact your doctor.


NHS 111

Call 111 when you need medical help fast but it’s not a 999 emergency.

NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser.

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

Find out more about NHS 111 by downloading their easy read leaflet.



Local Pharmacy Opening Times


Your local pharmacy is more than just a shop for medicines. It could save you a trip to your doctor.

  • Link Pharmacy, 88a King Street, Maidstone – 01622 752 990

(opening hours: Mon –Fri 6am – 11pm and Saturday 6am – 9pm)


  • Boots 

56-62 King Street, Maidstone - 01622 690 751

(opening hours: Mon –Sat 8am – 6pm and Sunday 10.30am – 4.30pm)

18 Fremlin Walk, Maidstone -  01622 663 341

(opening hours: Mon –Sat 8.30am – 6pm and Sunday 10.30am – 4.30pm)


  • Medipharmacy, 13 Tonbridge Road, Maidstone - 01622 750 785

(opening hours: Mon – Fri 7am – 11 pm Saturday 8am - 9pm and Sunday 10am – 5pm)


  • Sainsbury’s Pharmacy, Quarry Wood, Aylesford – 01622 790 223

(opening hours: Mon – Sat 6am – 10pm and Sunday 10am – 4pm)


  • Tesco Pharmacy, Lunsford Park, Larkfield – 01622 701 449

(opening hours: Mon –Sat 8am – 8pm and Sunday 10am – 4pm)       


To find a pharmacy near you visit the NHS Choices wesbite.

Looking for work?





The general Jobcentre Plus phone number is 0345 608 8545. It’s a free phone number and can be used to check on a benefits application, change your address, complain about a Jobcentre office or get general advice. 

You can find Jobcentre Plus office opening times, contact numbers and addresses for Jobcentre Plus offices near you at



For pet advice, help with vet bills and the rehoming of animals for those on limited incomes visit

Local Groups & Clubs

Alcoholics Anonymous

St Luke's Church, 16 St Luke's Road, ME14 5BE

Wednesday and Thursday evenings at 8 pm

For more information visit