News

Easy News Issue 31 Out Now

Easy News Issue 31 Out Now

Easy News is the first news magazine designed to be accessible for people with learning disabilities.  Easy News Issue 31 covers the latest...

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Easy News Issue 30 out now

Easy News Issue 30 out now

Easy News is the first news magazine designed by United Response to be accessible for people with learning disabilities.  Easy News Issue 30...

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About the flu and how to stop getting it

About the flu and how to stop getting it

It is not too late to get your flu jab and this is free for people with a learning disability and their carers.   Read this easy read...

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Christmas and New Year Opening Hours

Christmas and New Year Opening Hours

The office will be closed from 2pm Friday 22 December until 10am Tuesday 2 January 2018. If you need to report an emergency repair whilst the...

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Christmas & New Year Rubbish Collection Dates

Christmas & New Year Rubbish Collection Dates

Over the Christmas and New Year period please have your bins ready by 6am on each collection day.     Garden Waste...

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Severe Winter Weather is Forecast

Severe Winter Weather is Forecast

Weather forecasters are warning that Southeast England could experience very cold weather between 08:00 on Thursday 7 December and 08:00 on Sunday 10...

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Staying Safe over Christmas & New Year

Staying Safe over Christmas & New Year

Christmas and New Year is a special time for celebration and there are a few tips to keep you and your property safe during this...

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Stay Well This Winter

Stay Well This Winter

Cold weather can be seriously bad for your health. That's why it's important to look after yourself, especially during the winter. If you...

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Easy News Issue 29 Out Now

Easy News Issue 29 Out Now

Easy News is the first news magazine designed to be accessible for people with learning disabilities.  Easy News Issue 29 covers the latest...

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A Day Out For One of Our Tenants To The London Film Convention

A Day Out For One of Our Tenants To The London Film Convention

Up to six times a year film and TV fans get a real treat when the London Film Convention takes place. The event at London’s Central Hall...

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Easy News Issue 28 Out Now!

Easy News Issue 28 Out Now!

United Response's Easy News is the first news magazine designed to be accessible for people with learning disabilities.  Easy News Issue...

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Hate Crime: What is it & how to report it

Hate Crime: What is it & how to report it

What is hate crime? A hate crime is when someone harms you or your property because they think you are different. This could be because...

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Tips For Keeping YourWashing Machine Clean

Tips For Keeping YourWashing Machine Clean

Follow our handy tips to keep your washing machine clean and working longer.     If you need help to keep your washing machine,...

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Maintenance - things you pay for

Maintenance - things you pay for

As landlords, we look after the following for you: property maintenance communal areas outside and driveways Things you pay...

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Our 2017 Tenant Annual Report is now out!

Our 2017 Tenant Annual Report is now out!

Each year we publish an easy read Annual Report for our Tenants. This allows us to share with them the things we have been doing over the last...

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Easy News Issue 27 Out Now!

Easy News Issue 27 Out Now!

Easy News is the first news magazine from United Response designed to be accessible for people with learning disabilities.  Easy News Issue 27...

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Keeping Healthy When It's Really Hot

Keeping Healthy When It's Really Hot

Kent County Council has been notified of a Heatwave Alert for the South East of England, which means Health and Social Care services are operating at...

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Easy News 2017 Manifesto Special

Easy News 2017 Manifesto Special

United Response have created a special edition of Easy News! With just over a week to go until the general election, they've created the Easy...

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Gathering Information: Listening & Understanding

Gathering Information: Listening & Understanding

As landlords, we often need to collect information from our Tenants. This could range from taking certain details at the start of their tenancy such...

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Easy News April/May 2017

Easy News April/May 2017

Welcome to the latest issue of Easy News! Issue 26 covers all the biggest news stories of the last two months, including the snap general election,...

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Towards Lifetime Neighbourhoods

Towards Lifetime Neighbourhoods

As Landlords of supported housing we follow the Communities and Local Government guidelines on how they would like to see standards in housing...

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Easter Opening Hours

Easter Opening Hours

Please note our office opening hours for over the Easter period.    

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Out of Hours Emergencies

Out of Hours Emergencies

When to call your landlord when the office is closed   If you need to report a repair you can do this anytime using our online report a...

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How To Save Water in The Home

How To Save Water in The Home

Some top tips from Southern Water on how you can help reduce blockages in pipes and some easy ways to save water in your home.   For...

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4 Tips For Safer Tumble Drying

4 Tips For Safer Tumble Drying

A tumble dryer is a great way to dry your clothes for quickness or during the winter months, but you should always put safety first when using...

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Health & Safety Risk Assessments

Health & Safety Risk Assessments

We take the health & safety of our Tenants very seriously and we work hard to make sure that all our homes comply with health and safety...

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How To Rent - The Checklist for renting in England

How To Rent - The Checklist for renting in England

This guide is for tenants and landlords in the private rented sector to help them understand their rights and responsibilities. It provides a...

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Energy Efficient Cooking

Energy Efficient Cooking

The way we cook, as well as using energy efficient cooking appliances, can reduce the amount of energy we use - and lower our gas or electric...

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Keep Your Kitchen Sink Free From Blockages

Keep Your Kitchen Sink Free From Blockages

Putting fat, food scraps and oil down the kitchen sink can cause blockages and damage to pipes with repairs costing hundreds of pounds each year....

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Keeping Healthy When It's Really Cold

Keeping Healthy When It's Really Cold

There's an increasing chance of cold weather, icy conditions and heavy snow in the South East of England from Wednesday 11 January -...

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Report A Repair

Report A Repair

You can now report a repair via our online contact form. If you need help completing the form, please ask your Support Worker for help. Don't...

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How To Stay Well This Winter

How To Stay Well This Winter

Cold weather can be seriously bad for your health and make you more likely to catch a winter illness that could become very serious. Especially for...

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9 Ways To Prevent Trips and Falls At Home

9 Ways To Prevent Trips and Falls At Home

One of the most common places where falls can occur is in your very own home. Learn how you can correct everyday hazards and protect yourself from...

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Office Opening Hours For Christmas & New Year

Office Opening Hours For Christmas & New Year

Please note the office will be closed from Thursday 22 December 2016 until Tuesday 3 January 2017. Wishing you all a Merry Christmas & Happy...

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Self-Employed Fire Safety Representative Required

Self-Employed Fire Safety Representative Required

We're looking for a friendly self-employed Fire Representative for our tenants living in supported housing.  Hours are negotiable. Salary...

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Damp & Mould

Damp & Mould

Damp & Mould Condensation appears when moisture in the air comes into contact with a cold surface, such as a window or a cold wall. Mould can...

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Home Safety - Fire Kills

Home Safety - Fire Kills

Every year 60,000 fires occur in homes across the UK - many of the deaths and injuries that happen could be prevented. Fire is something nobody likes...

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How To Keep Warm In Winter

How To Keep Warm In Winter

Keeping warm in the cold weather can be a worry. But with a little preparation and by following some simple steps, we can help ourselves to stay...

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Tonbridge Road Features in Kent Messenger

Tonbridge Road Features in Kent Messenger

  We celebrated the opening of our newest property on Tuesday 6 September 2016 thanks to a council-led initiative.  Initially...

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UPDATE: Saturday Freighter Service

UPDATE: Saturday Freighter Service

Please note that Maidstone Borough Council no longer operates its Saturday Freighter service. If you wish to dispose of any large items of...

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Tonbridge Road Opening Day

Tonbridge Road Opening Day

We're delighted to let you know that work is almost completed on our latest supported housing project in Maidstone. The house in Tonbridge Road...

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