“Love my home and the staff.”Anon, Tenant Satisfaction Survey 2017
“It’s good. I get to go out on my own. PM 12T”PM, Tenant, Tonbridge Road
“I like being close to town.”ML, Tenant, Tonbridge Road
“I like my own space.”PN, Tenant, London Road
“Very quiet, nice area. Get on with my neighbour.”RM, Tenant, Buckland Road
“I like having my own independence.”SC, Tenant, London Road
“I like living here. I get on with the other tenants very well.”SW, Tenant, Buckland Road
“Friendly people. Nothing to dislike.”Anon, Tenant Satisfaction Survey 2017
“For me, I really like my home a lot as it’s safe and warm and I also love my flatmates a lot because I love hanging out and chilling with them.”Anon, Tenant Satisfaction Survey 2017
“Staff are excellent.”Anon, Tenant Satisfaction Survey 2017
“The neighbours are nice and a quiet area.”HC, Tenant, Buckland Road
“I like the neighbourhood as it’s near my family.”CF, Tenant, Tonbridge Road
“Many thanks for inviting us today – very impressed and so was Mark (Dance, KCC Cabinet Member) with the project. Hope all the residents enjoy!...”Steve Grimshaw, Programme Manager, No Use Empty, Kent County Council
This is the main Hub for Accommodation YES operations, where Tenants can pop in and:
Head office opening hours: 10am - 2pm Monday - Friday
Telephone number: 01622 324500
Looking after 13 houses, each with many flats and studio apartments takes some looking after - and here's where it all happens. Head Office is the home to key departments such as Finance, Maintenance, and Administration all of which play an important role in keeping our business running smoothly and successfully.
Our office is just a three-minute walk from our old office and also from our sister company, Phoenix Support. Unlike our previous office, this one has no stairs so it's easily accessible to all.
Here is where you come if you want to buy electric cards, pay your utility bills or report any maintenance issues. You are also welcome to pop in and discuss any tenancy issues you may have or just for a cup of tea and a chat.